At Ebikes and Accessories, we are committed to delivering your orders to your doorstep in a timely and efficient manner. Our shipping policy outlines the key details regarding the expected delivery times and the steps we take to ensure your satisfaction.
Our standard shipping time frame typically ranges from 14 to 35 days. This timeframe allows us to provide you with a balance between cost-effective shipping and reasonable delivery times. While most orders arrive within the earlier end of this window, please note that delivery times may vary depending on several factors:
As soon as your order is shipped, you will receive a tracking number that allows you to monitor the progress of your shipment. You can use this tracking information to check the status of your order as it makes its way to you.
Multiple Items in an Order
If your order includes multiple items, they may be shipped separately to ensure the quickest delivery of each item. You will receive tracking information for each individual package.
While we make every effort to meet our stated delivery times, occasional delays may occur due to unforeseen circumstances such as extreme weather, customs inspections, or other issues beyond our control. If you experience a significant delay, please don’t hesitate to contact our customer support team for assistance.
Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to review and approve it before finalizing your purchase.
We are proud to serve customers worldwide. However, please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient.
At Ebikes and Accessories, we work tirelessly to ensure your orders are delivered safely and efficiently. We appreciate your understanding and patience in cases where deliveries may take longer than expected. If you have any questions or concerns about your order or our shipping policy, please reach out to our dedicated customer support team, and we will be happy to assist you. Your satisfaction is our priority, and we look forward to making your shopping experience with us exceptional.