Delivery Times

Our standard shipping time frame typically ranges from 14 to 35 days. This timeframe allows us to provide you with a balance between cost-effective shipping and reasonable delivery times. While most orders arrive within the earlier end of this window, please note that delivery times may vary depending on several factors:

• Product Availability: Some items may be shipped faster due to their availability in our local or global warehouses, while others may require additional processing time.
• Shipping Destination: Shipping times can vary depending on your location and local customs or import regulations. We strive to deliver to as many locations as possible, but certain regions may experience longer delivery times.
• Shipping Method: The chosen shipping method may also influence delivery times. Expedited shipping options are available for quicker deliveries if needed.
• Peak Seasons: During high-demand seasons or promotions, delivery times may be extended due to a higher volume of orders.

Tracking Information

As soon as your order is shipped, you will receive a tracking number that allows you to monitor the progress of your shipment. You can use this tracking information to check the status of your order as it makes its way to you.

Multiple Items in an Order

If your order includes multiple items, they may be shipped separately to ensure the quickest delivery of each item. You will receive tracking information for each individual package.

Delays

While we make every effort to meet our stated delivery times, occasional delays may occur due to unforeseen circumstances such as extreme weather, customs inspections, or other issues beyond our control. If you experience a significant delay, please don’t hesitate to contact our customer support team for assistance.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to review and approve it before finalizing your purchase.

International Shipping

We are proud to serve customers worldwide. However, please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient.

At Ebikes and Accessories, we work tirelessly to ensure your orders are delivered safely and efficiently. We appreciate your understanding and patience in cases where deliveries may take longer than expected. 

If you have any questions or concerns about your order or our shipping policy, please reach out to our dedicated customer support team, and we will be happy to assist you.