Dear friends, we have overseas warehouses

Overseas warehouse address: Poland

Orders for European addresses will be shipped from the Polish warehouse, EU countries and the UK will receive the goods within 5-7 days.

Addresses in Japan and South Korea will be shipped in China and will arrive in 7-10 days.

Welcome to Kickwey’s official store

Our company integrates research and development, design, and production in one, with coordinates in China· Shenzhen’s trendy electric bicycle factory

Selling points.

Kickwey-K20 1000W 48V 20Ah Mountain Electric Bike

Real 1000W high-speed motor + 20AH/15AH battery

No customs fees. (VAT required for France)

1. USA, Canada (shipments + UPS delivery: 55-60 days)

2. Russia (car transport: 35 days)

3. Japan, Korea (10 days by air, small duty)

4. Australia (shipments + local logistics: 45 days)

1. Large factory, the bike is installed by experienced personnel, testing electronic performance, doing vibration test on the bike frame, and quality first.

2. K20 with cylindrical design language, the front of the frame is ideal for children to ride, cool appearance.

3. Equipped with a thickened rear seat, the practical performance is greatly enhanced.

4. Equipped with a 20AH lithium battery, which can provide a pure electric range of nearly 80KM.

5. The waterproof level of IPX5 can be driven in the rain, but please pay attention to safety. All safety test reports are complete.

Real parameters

Expanded size: length 1830*width 620*height 1050mm

Actual weight: 33kg

Mode: pure electric, electric assist, pedal

Front fork: hydraulic front fork

Braking system: disc brakes

Transmission system: rear drive

Tire size: 20*4.0

Display: LCD

Maximum speed ≤50km/h

Transmission: Shimano 7-speed

Endurance 80km

Slope <35°

Load weight≤150kg

Motor parameters: 48v1000W

Motor type: DC brushless high-speed motor

Rated voltage 48V

The main technical parameters of charging

Output power 3A

Charging time 6H

Lithium battery parameters

Battery type: 18650 lithium battery

Capacity ：10AH,15AH,20AH

The main parameters of the controller

Undervoltage protection: 39V

Overcurrent protection: 25A

Packing list

Manual*1

Electric bicycle*1

Battery *1

Fenders*2

Multi-function tool*1

Charger*1

Pedal*1

Backseat*1

Warranty Service

Battery and motor warranty for one year, problems arise free of charge to replace.

The rest of the accessories according to the actual situation and customer service communication, the company provides customers with any other spare parts.

Free Shipping: To provide you with even more value, we offer free shipping on all orders. No matter the size or value of your purchase, you can enjoy the convenience of free shipping straight to your location.

At Ebikes and Accessories, we are committed to delivering your orders to your doorstep in a timely and efficient manner. Our shipping policy outlines the key details regarding the expected delivery times and the steps we take to ensure your satisfaction.

Delivery Times

Our standard shipping time frame typically ranges from 14 to 35 days. This timeframe allows us to provide you with a balance between cost-effective shipping and reasonable delivery times. While most orders arrive within the earlier end of this window, please note that delivery times may vary depending on several factors:

• Product Availability: Some items may be shipped faster due to their availability in our local or global warehouses, while others may require additional processing time.
• Shipping Destination: Shipping times can vary depending on your location and local customs or import regulations. We strive to deliver to as many locations as possible, but certain regions may experience longer delivery times.
• Shipping Method: The chosen shipping method may also influence delivery times. Expedited shipping options are available for quicker deliveries if needed.
• Peak Seasons: During high-demand seasons or promotions, delivery times may be extended due to a higher volume of orders.

Tracking Information

As soon as your order is shipped, you will receive a tracking number that allows you to monitor the progress of your shipment. You can use this tracking information to check the status of your order as it makes its way to you.

Multiple Items in an Order

If your order includes multiple items, they may be shipped separately to ensure the quickest delivery of each item. You will receive tracking information for each package.

Delays

While we make every effort to meet our stated delivery times, occasional delays may occur due to unforeseen circumstances such as extreme weather, customs inspections, or other issues beyond our control. If you experience a significant delay, please don’t hesitate to contact our customer support team for assistance.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to review and approve it before finalizing your purchase.

International Shipping

We are proud to serve customers worldwide. However, please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient.

At Ebikes and Accessories, we work tirelessly to ensure your orders are delivered safely and efficiently. We appreciate your understanding and patience in cases where deliveries may take longer than expected. 

If you have any questions or concerns about your order or our shipping policy, please reach out to our dedicated customer support team, and we will be happy to assist you. Your satisfaction is our priority, and we look forward to making your shopping experience with us exceptional. info@ebikesandaccessories.com